Privacy Policy

Your privacy and data security are our top priorities

Privacy Commitment

Elite Finsols is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our loan services, or interact with our platform. By using our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

Name, address, and contact details
Employment and income information
Bank account and financial details
Identity verification documents
Credit history and score information
Loan application and transaction data

Technical Information

IP address and device information
Browser type and version
Pages visited and time spent
Cookies and tracking data
Location data (with consent)
Communication preferences

How We Use Your Information

We use the collected information for the following purposes:

Loan Processing

Evaluate loan applications, verify eligibility, and process loan disbursements

Customer Service

Provide support, respond to inquiries, and maintain account relationships

Risk Assessment

Conduct credit checks, assess financial capacity, and manage loan risks

Legal Compliance

Meet regulatory requirements, prevent fraud, and ensure legal compliance

Service Improvement

Enhance our services, develop new products, and improve user experience

Communication

Send important updates, payment reminders, and relevant offers

Information Sharing

We may share your information with the following parties:

Credit Bureaus: To report loan performance and obtain credit information
Financial Institutions: For loan processing, verification, and regulatory compliance
Service Providers: For payment processing, document verification, and technical support
Legal Authorities: When required by law or to protect our rights and safety
Business Partners: With your consent for specific services or offers

Important: We will never sell your personal information to third parties for marketing purposes without your explicit consent.

Data Security

Elite Finsols implements comprehensive security measures to protect your personal information:

Technical Safeguards

SSL encryption for all data transmission
Secure servers with firewalls and intrusion detection
Regular security audits and vulnerability assessments
Multi-factor authentication for account access
Encrypted storage of sensitive information

Operational Safeguards

Strict access controls and employee training
Regular monitoring and incident response procedures
Compliance with industry security standards
Secure disposal of outdated information
Regular backup and disaster recovery procedures

Your Privacy Rights

You have the following rights regarding your personal information:

Access & Review

Request access to your personal information and review how it's used

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your data (subject to legal requirements)

Portability

Request a copy of your data in a portable format

Objection

Object to certain types of processing

Withdrawal

Withdraw consent for data processing (where applicable)

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Elite Finsols

3rd Floor, Plot No.264/265, Vaswani Chamber,
Dr.Annie Besant Road, Worli Colony, Mumbai-400018

Contact Details

Email: privacy@elitefinsoles.com
Phone: +91 9561113316

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes through our website or direct communication. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Last Updated: December 2024